Effective Date: August 1, 2026
Last Updated: August 1, 2026

Sierra Horizon Design ("Sierra Horizon Design," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how Sierra Horizon Design collects, uses, discloses, retains, and protects information when you visit our website, contact us, request services, become a client, subscribe to communications, or otherwise interact with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, and from service providers or other third parties.

Information You Provide

Depending on how you interact with us, this may include:

• Name

• Email address

• Telephone number

• Business or company name

• Mailing or billing address

• Project information

• Business and marketing information

• Messages and correspondence

• Files, photographs, logos, graphics, copy, brand assets, and other materials you provide for a project

• Consultation or project-inquiry information

• Billing and transaction information

• Newsletter or marketing preferences

• Testimonials, reviews, or feedback you voluntarily provide

We generally do not directly store complete payment-card information. If online payments are offered, payment information may be processed by a third-party payment processor subject to that provider's privacy and security practices.

Information Collected Automatically

When you access our website, certain information may be collected automatically, including:

• Internet Protocol (IP) address

• Browser type

• Operating system

• Device type

• Approximate geographic location

• Referring and exit pages

• Pages viewed

• Date and time of visits

• Website interactions

• Cookie identifiers

• Analytics information

2. How We Collect Information

Information may be collected through:

• Contact forms

• Project inquiry forms

• Email

• Telephone communications

• Client onboarding

• Contracts and proposals

• Payment systems

• Newsletter sign-ups

• Cookies and similar technologies

• Website analytics

• Scheduling platforms

• Client portals

• Third-party services used to operate our business

3. How We Use Personal Information

We may use information to:

• Respond to inquiries

• Evaluate prospective projects

• Prepare estimates and proposals

• Provide contracted services

• Communicate with clients

• Manage projects and deadlines

• Process and document payments

• Deliver project files

• Maintain client records

• Provide customer support

• Operate and improve our website

• Analyze website performance

• Prevent fraud or misuse

• Protect our legal rights

• Maintain business records

• Comply with tax, accounting, regulatory, and legal requirements

• Send marketing communications where permitted by law

• Perform other activities disclosed when the information is collected

We do not use personal information for purposes materially different from those described in this Policy without providing appropriate notice when required.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics technologies, and similar tools.

These technologies may be used to:

• Maintain website functionality

• Remember preferences

• Understand website traffic

• Measure website performance

• Diagnose technical problems

• Understand how visitors interact with the site

• Measure marketing effectiveness

Squarespace and third-party integrations may place their own cookies or similar technologies.

Your browser may allow you to block or delete cookies. Certain portions of the website may not function properly if cookies are disabled.

5. Analytics and Third-Party Services

We may use third-party services to operate our business and website, such as:

• Squarespace

• Google Workspace

• Google Analytics

• Email marketing providers

• Scheduling platforms

• Cloud storage providers

• Accounting software

• Payment processors

• Project-management software

• Social-media platforms

These providers may process information according to their own privacy policies.

We encourage you to review the privacy policies of third-party services you interact with.

6. How We Disclose Information

We may disclose personal information to service providers that perform services on our behalf, including website hosting, cloud storage, email delivery, analytics, accounting, payment processing, printing, project management, and other operational services.

We may also disclose information:

• With your consent or at your direction

• To fulfill a requested service

• To printers or production vendors when necessary to complete your project

• To professional advisers such as accountants, attorneys, or insurers

• When required by law, subpoena, court order, or other legal process

• When reasonably necessary to protect our rights, property, clients, or others

• In connection with a merger, acquisition, sale, restructuring, or transfer of the business

7. Sale and Sharing of Personal Information

Sierra Horizon Design does not sell personal information for monetary consideration.

If our data practices change in a manner that constitutes a "sale" or "sharing" under applicable California privacy law, we will update this Privacy Policy and provide any legally required opt-out mechanisms.

8. California Online Privacy Protection Act

The California Online Privacy Protection Act ("CalOPPA") requires operators of commercial websites that collect personally identifiable information from California consumers to conspicuously post a privacy policy containing specified information.

This Policy describes:

• Categories of information we collect

• How we use information

• Categories of third parties with whom information may be disclosed

• How users may contact us concerning their information

• Our online tracking practices

• The effective date of this Policy

9. Do Not Track Signals

Some browsers provide a "Do Not Track" ("DNT") setting.

California law requires covered website operators to disclose how they respond to DNT signals and whether other parties may collect personally identifiable information about users' online activities.

Because there is not a universally accepted technical standard for DNT signals, our website may not respond to traditional browser DNT signals.

Where required by applicable law and supported by our website technology, we may honor legally recognized browser-based opt-out preference signals.

Third-party services integrated into our website may independently collect information according to their own policies.

10. California Consumer Privacy Act / California Privacy Rights Act

California's CCPA, as amended by the CPRA, provides qualifying California consumers with certain rights when dealing with businesses subject to the law. California's Attorney General identifies rights that can include requesting access, deletion, and correction of personal information, as well as certain rights concerning the sale or sharing of information.

Sierra Horizon Design may not currently meet the statutory thresholds that make a business subject to all CCPA/CPRA requirements.

Nevertheless, we take reasonable requests concerning personal information seriously.

California residents may contact us to request:

• Information about personal information we maintain about them

• Correction of inaccurate information

• Deletion of information, subject to legal and business recordkeeping requirements

• Information concerning our privacy practices

We may need to verify your identity before processing a request.

Nothing in this section is intended to provide rights beyond those required by applicable law.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing services

• Maintaining project records

• Maintaining accounting and tax records

• Resolving disputes

• Enforcing agreements

• Protecting intellectual property

• Maintaining portfolio/project documentation

• Meeting legal obligations

Retention periods vary depending on the nature of the information and our legal or operational requirements.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, cloud-storage platform, or information system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.

13. Email and Marketing Communications

If you subscribe to marketing communications, we may use your contact information to send information about:

• Services

• Resources

• Business updates

• Promotions

• Design and marketing information

You may unsubscribe from promotional email communications by using the unsubscribe mechanism included in the message or by contacting us.

Transactional or project-related communications may continue even if you unsubscribe from marketing emails.

14. Children's Privacy

Our website and services are intended for businesses and adults and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13.

If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

15. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms, or services.

We do not control and are not responsible for the privacy, security, content, or practices of those third parties.

16. International Visitors

Sierra Horizon Design operates from California in the United States.

If you access the website from outside the United States, information you provide may be processed in the United States or other jurisdictions where our service providers operate.

Additional privacy rights may apply depending on your jurisdiction.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable law.

The "Last Updated" date at the top of this page identifies the latest revision.

The California Attorney General recommends that businesses keep privacy disclosures current; its consumer guidance notes that privacy policies should be updated at least annually.

18. Contact Us

Questions, concerns, or requests concerning this Privacy Policy may be directed to:

Sierra Horizon Design
Folsom, California
Email: eric@sierrahorizondesign.com
Website: www.sierrahorizondesign.com